Narayani Heights is a suitable choice for first-timers transitioning from budget accommodations to more premium hotels. However, it functions more as a marriage garden with an extension serving as a hotel, which somewhat influences its overall feel.While the property is clean and well-maintained, and the staff—particularly the restaurant team—is courteous and attentive, the hotel falls short of delivering a truly luxurious experience. Despite its premium pricing, the expected touch of opulence often found in five-star hotels in metro cities is noticeably absent.The room amenities also leave room for improvement. Essentials like water bottles, tea, coffee, milk sachets, and toiletries are either insufficient in quantity or lack quality. For example, a family of four is provided with only two 500 ml water bottles, and toiletries such as shampoo and shower gel are packaged in quantities too small for practical use. Additional items, like the shaving kit, are of subpar quality.On a positive note, the property itself is pleasant, and the food is commendable. However, the cost-saving measures, particularly with basic provisions, detract from the overall value for money. Addressing these issues could significantly enhance the guest experience.In summary, Narayani Heights offers a decent stay with good cleanliness, staff behavior, and food. However, its approach to guest provisions and pricing makes it fall short of being a good value for money.
